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The Adobe Creative Cloud Cleaner Tool allows you to more precisely remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. It can be particularly helpful if you have installed prerelease software on your system, and now want to remove it.
If you’re having trouble installing Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud Cleaner Tool can help. Likewise, if you're unable to connect to Adobe servers, the Cleaner Tool can help by removing entries in your computer's host files that are blocking access to Adobe software and servers. Run the Adobe CC Cleaner Tool to resolve some Creative Cloud or Creative Suite installation issues.
