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Learning ServiceNow:
Get started with ServiceNow administration and development to manage and automate
your IT Service Management processes by Tim Woodruff

English | 2017 | ISBN: 1785883321 | 358 Pages | PDF MOBI EPUB (True) | 32 MB
Book DescriptionThis book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.


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